Women's Taupe BILLY Inclusion Trail
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- Returns
Shoe: Women's Taupe BILLY Inclusion Trail
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Shipping Policy: Our shipping policy identifies our shipping location, lists the shipping couriers we use, and outlines delivery expectations. For shipments going outside of Australia, the policy also highlights the potential import tax on the receiving end from ordering foreign product.
Refund Policy: If you are not 100% satisfied with your purchase from billyfootwear.com.au you can return your item(s) for a refund within 30 days of purchase. Returns must be unworn in the state you received them and in the original packaging. Merchandise not returned in the original packaging or original condition may not qualify for a refund.
Note: Items marked as “Final Sale” are not eligible for returns given they were sold at a clearance price.
Automated Product Return Portal: We have set up an automated portal where you can initiate your own product return.
Contact Us
Customer Service by email: info@billyfootwear.com
Customer Service hours are 9AM - 4PM PST Monday through Friday. If you are reaching out to us outside of these hours, no worries. We will get to your inquiry once we are back in the office.
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Free shipping to Australia and New Zealand on orders over $250 AUD